Does your business need a shipment management system? Find out what signs to watch for.
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Increased Demands

As your business grows, you have more customers placing more orders, which means more inventory that needs to be packaged and shipped. You will need to increase your production to meet the demand, spending more time ordering supplies, making sure they’re scanned into your management system, and stocking your warehouse. That doesn’t leave you with a lot of time to figure out how to cut costs, increase productivity or streamline your shipping. That’s where a Transportation Management System (TMS) comes in! They should do the following:

Save You Time

A TMS will help process and ship your orders more timely and in a more efficient manner. The ideal system will help you be more organized, in order to help simplify the processing of orders and lead to timely fulfillment.

Save You Money

Running a business is expensive. The right system will enable least cost routing of shipments based on the transit times needed to fulfill your business requirements. This, in turn, will help your business get the lowest possible price and give your company a competitive advantage.

Streamline Your Shipping

Freight Cowboy has advanced software that identifies late deliveries and other exceptions, allowing us to secure refunds on your behalf with parcel carriers. Furthermore, we have the technology to manage orders from one place, rather than multiple channels.

Pro Tip: Consider working with a professional shipment management system to reduce your workload.

What Are the Benefits of Working With a Transportation Management System?

A shipping manager’s primary objective is to ensure shipments get from point A to point B on time, intact and within budget. Achieving this objective involves several duties and responsibilities that require a wide range of skills, including resolving problems concerning logistics systems, imports and exports, transportation and customer issues. If you’re trying to juggle all of this in-house, it may be time to explore what a shipping system can do for you.

Contact Us to learn more about streamlining your business operations with an expert shipping manager.

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Parcel Delivery Failure! What Now?

Parcel delivery failure can not only put you in a bad mood but if you were waiting on an item that is important to your work or home, it can put you behind of schedule and throw your whole week out of whack. Learn what your rights are so you can get your money refunded the next time your parcel doesn’t show up. Here are some great tips on what to do the next time you have a parcel service failure.

Consumer Rights

According to the Consumer Rights Act of 2015, any time you purchase goods online, the retailer has full responsibility until you receive the item. Therefore, if your item is received damaged or not at all, it is the retailer’s issue, not the delivery company.

Contact the Delivery Company

Before you do anything else, check the tracking number if you have one, and see where your parcel is. You can also contact the delivery company to see if they have any information about your parcel’s whereabouts.

Contact the Retailer

If the delivery company is unable to help or locate your parcel, the next step is to contact the retailer. They will be able to tell you whether the parcel has indeed been shipped, when, and where to. Check to make sure they have the correct address and ask them about what your next steps are in receiving the item you paid for.

Ask for Compensation

If your package doesn’t show up, you need to demand to get a refund or have them re-deliver your parcel at no further cost to you. Also ask the retailer about possibly getting reimbursed for any extra time you took off work, as well as any other distress the late or undelivered package has caused.

Guaranteed Shipment or Your Money Back

One of the best ways to ensure you get your package or your money back is to sign up with a service parcel failure refund service. The advanced software allows them to identify late or lost deliveries and guarantees your shipment will arrive or be refunded to you no matter what happens.

Get Your Money Back When They Fail to Deliver

When your parcel doesn’t arrive on time or at all, it can affect your work, your life, and your pocketbook. Make sure to stay in contact with the delivery company and retailer, and if you really want to take control and guarantee your parcel will be refunded if it doesn’t arrive, always use a parcel failure refund service and get the shipment refund you deserve!

To learn more about what to do in the event of a parcel service failure, Contact Us.

The post What to Do in The Event of Parcel Service Failure appeared first on Freight Cowboy - Shipment Management.

What is a Freight Broker?

The concept of a freight broker can be a bit vague if you’re not in the shipping industry.  In simple terms, a freight broker is a liaison between transportation carriers and businesses with specific shipping requirements.

Efficient Transportation

Because your broker negotiates with the carrier and makes sure the shipping route stays on schedule, the process is very efficient. It also takes the stress out of the shipping process for you, the business owner. Simply tell your broker what you need and they’ll take care of the rest. Not only will a broker finish the deal, but with integrated shipment managment tools, the process is guided from start to finish.

Better Rates

A freight broker can get you better rates because they are experts in what they do. If you’re an expert cabinet maker, you likely know all the best places to buy lumber, hardware and tools. You know which lumber provider has the best oak, birch, or pine at the best price.  This same specialized knowledge allows freight brokers to find a shipping solution that works best for your specific needs.

High Customer Satisfaction

Customer satisfaction increases with better access to products and services.  If you’re a retailer who has promised to restocked specific inventory by Friday, customers expect it to be there on time. When it’s not, they don’t blame the shipping company, they blame you. Ensuring that your shipping is on time and items are undamaged results in happy customers.  

Who Needs a Freight Broker?

If you’ve found that your shipping or transportation costs have gotten out of hand, or if your current provider has not been dependable, you may need a freight broker. Perhaps you’ve experienced growth and simply need to increase your capacity. Whatever your reason, if you feel that you might benefit from consulting with a freight broker, it never hurts to speak with an expert.

Shipping With Confidence

Using a freight broker allows you to ship with confidence. With their expertise on your side, it’s like having an advocate ensuring that your needs are met. Running a business is time-consuming and hectic. The right freight broker can take the stress of shipping and transportation off your plate, allowing you to focus on what matters: growing your business!

If your current freight shipping service has left you feeling confused and frustrated, Contact Us.

The post How the Right Freight Broker can Boost Your Business appeared first on Freight Cowboy - Shipment Management.